Ratings & Reviews

Overall Rating

4
(39 reviews)
76.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

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Resident Reviews

submitted by Kottia C. - |Recommended: YesRespectfully — There’s a few things that could be worked on
response from property -Greetings kottia, Thank you for the review. We invite you to tell us more about your experience and thoughts regarding our community. You can reach out directly at (336) 621-3701 Have a great day! Kind Regards, The New Irving Heights Management Team
submitted by Raqiyah P. - |Recommended: YesMy First Apartment — I love it, it's been peaceful and I'm happy with pretty much everything overall, my only complaint would be that I don't have a power outlet in my bathroom.
response from property -Thank you for taking the time to share your review, Raqiyah. We greatly appreciate the kind words and five star rating and love to hear that your experience has been a peaceful and happy one. That's something we strive for everyday in our community. Please don't ever hesitate to reach out to us with further feedback or questions. - The New Irving Heights Management Team
submitted by Rick L. - |Recommended: NoI Lived Here A Year This Place Is A Shit Hole — this is a very lousy place to live you should be condmted
response from property -Dear Rick Livingston, We appreciate that you took the time to provide us with this feedback by posting a review. We are terribly sorry that our community has not met your expectations. It is our goal to provide our residents with a quality living experience. We value you, and your satisfaction. We would like to personally address your concerns as soon as possible. Please call us at (336) 621-3701. Sincerely, The Management Team at New Irving Heights
submitted by Roynisha M. - |Recommended: Yes. — .
response from property -Thank you and welcome to your New Home with us!
submitted by Natalie - |Recommended: YesStaff is great. Happy the loud and mean people that don’t care about their kids and are out all the time unsupervised by a parent are leaving. Thanks for making the problems get out. I really like it here
response from property -We appreciate your feedback Natalie! We're proud to hear that you've had such a positive experience with our staff! We are also happy to hear that we've been able to provide you a peaceful, and safe atmosphere. We work hard to create a place where residents can feel safe and secure. If you would like to leave more feedback, we would be delighted to hear from you. Email us at [email protected]. All the best, New Irving Heights Management Team
submitted by CANDICE O. - |Recommended: YesN A — It’s spacious. Convenient to most Stores, Cameras.
response from property -Candice, Thank you for the review. We are so glad that you are enjoying our location that has everything close by. Please do feel free to contact us at (336) 621-3701 if you have any concerns. Best regards, New Irving Heights Management Team
submitted by Zowie E. - |Recommended: YesNew Irving Heights — i love living here it’s peaceful and very convenient to stores near by.
response from property -Thank you for your feedback Zowie! We're happy to hear that you've enjoyed the atmosphere of our apartment community. We're pleased to learn that our location has been of convenience to you as well. It is our goal to provide our residents with a quality living experience. If you have any other comments, please call us at (336) 621-3701! All the best, New Irving Heights Management Team
submitted by ANGELA M. - |Recommended: NoUnsatisfied Resident — Would not recommend these apartments to anyone. They have roaches and etc. Management isn't concerned about ur needs
response from property -Hello Angela, Thank you for taking the time to leave us a review. We're deeply sorry to hear that you have concerns regarding pests in your apartments. This is certainly not something we like hearing, and we'd like to look into this. Please contact us at [email protected] so we may assist you. Best, New Irving Heights Management Team
submitted by CRYSTAL C. - |Recommended: YesNa — Na
response from property -Crystal, thank you for taking the time to leave a review. We would like the chance to further discuss your review, and see what we can do to win the rest of your stars. Feel free to contact our office directly. Sincerely, The New Irving Heights Management Team
submitted by Lashonda.C - |Recommended: NoI inquired about a apartment here and saw the requirements and thought I wasn’t qualified for the Unit I wanted yet still someone called from their office to tell me to immediately apply and they would hold the unit for me if I applied asap to which I did and I also let her know that was my last 130 I could fill out 3 applications with that so please don’t take it if I won’t be qualified for the home she insured I would be fine and it was mine so I applied with my last with a move in date of September 30th or October 1st I called so many times after completing the application I received no calls back I left emails messages still no communication from them but when I hadn’t applied they called and called but when I did apply I heard nothing my move in day came. And went and I still called no one answers or you leave countless messages and no one follows up I begged them to please contact me as I had to move quick don’t waste your time I’m hurt to be treated this way just refund me pls
response from property -Hello Lashonda, We thank you for taking the time of expressing your concerns. Please reach out to us directly, at (336) 621-3701 or [email protected] so we can discuss any other issues you may have. We are here for our residents. Have a great day! Best Wishes, The New Irving Heights Management Team
submitted by Levoid I. - |Recommended: NoPoor Management And Maintenance Follow Up — Poor
response from property -Levoid, thank you for taking the time to leave a review. I am saddened to hear expectations were not met. We would like to make this right, and speak further to you about your review. Contact our office at (336) 621-3701 and [email protected]. Sincerely, The New Irving Heights Management Team
submitted by Leslie H. - |Recommended: YesComfortable Living Environment. — thankyou all for your services and making my stay exactly what i expected and yes i would highly recommend' for all folks and ages. Sincerely' LH.
response from property -Hello, Leslie Thank you for your review. We are happy to hear you have had a great experience staying with us and we hope to continue meeting your needs. Please let us know if anything comes up in the future that we can help you with. Warmest Regards, New Irving Heights Management Team
submitted by John H. - |Recommended: NoVery Poor Management And Maintenance Experience — My a.c was suppose to be fixed before I moved that's what was the hold up on me moving in the window screens are broken and was never fixed my balcony screen door is broken the handles for my kitchen cabinets are not put on like I was told I didn't actually move in until a month later only to find out that my a.c is not fixed I've been moved for a week now and my a.c is still not fixed and told it wasn't working with the rent that is being charged this place has very very very poor management and maintenance
response from property -Thanks for your time, John. We are sorry to hear about the miscommunication. It would be great to talk to you about the issues with your A/C and window screens. Please feel free to reach out to our office and we would love to talk to you. Looking forward to hearing from you, the New Irving Height Management Team.
submitted by DeAnna A. - |Recommended: NoNot Worth It — You're paying for their new appliance contracts. You only have gym as amenities and you often get transfered to a call center that cannot answer on site questions.
response from property -Thank you for taking time to post this review DeAnna. We invite you to call us or visit the office to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We value your feedback. Sincerely, New Irving Heights
submitted by Joslyn A. - |Recommended: YesReview — Enjoy living on the property
response from property -Thank you Joslyn. Please let me know if you need anything! Welcome Home.

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