Ratings & Reviews

Overall Rating

4
(30 reviews)
76.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Lashonda.C - |Recommended: NoI inquired about a apartment here and saw the requirements and thought I wasn’t qualified for the Unit I wanted yet still someone called from their office to tell me to immediately apply and they would hold the unit for me if I applied asap to which I did and I also let her know that was my last 130 I could fill out 3 applications with that so please don’t take it if I won’t be qualified for the home she insured I would be fine and it was mine so I applied with my last with a move in date of September 30th or October 1st I called so many times after completing the application I received no calls back I left emails messages still no communication from them but when I hadn’t applied they called and called but when I did apply I heard nothing my move in day came. And went and I still called no one answers or you leave countless messages and no one follows up I begged them to please contact me as I had to move quick don’t waste your time I’m hurt to be treated this way just refund me pls
response from property -Hello Lashonda, We thank you for taking the time of expressing your concerns. Please reach out to us directly, at (336) 621-3701 or newirvingheightsleasing@mresmgmt.com so we can discuss any other issues you may have. We are here for our residents. Have a great day! Best Wishes, The New Irving Heights Management Team
submitted by Levoid I. - |Recommended: NoPoor Management And Maintenance Follow Up — Poor
response from property -Levoid, thank you for taking the time to leave a review. I am saddened to hear expectations were not met. We would like to make this right, and speak further to you about your review. Contact our office at (336) 621-3701 and newirvingheightsleasing@mresmgmt.com. Sincerely, The New Irving Heights Management Team
submitted by Leslie H. - |Recommended: YesComfortable Living Environment. — thankyou all for your services and making my stay exactly what i expected and yes i would highly recommend' for all folks and ages. Sincerely' LH.
response from property -Hello, Leslie Thank you for your review. We are happy to hear you have had a great experience staying with us and we hope to continue meeting your needs. Please let us know if anything comes up in the future that we can help you with. Warmest Regards, New Irving Heights Management Team
submitted by John H. - |Recommended: NoVery Poor Management And Maintenance Experience — My a.c was suppose to be fixed before I moved that's what was the hold up on me moving in the window screens are broken and was never fixed my balcony screen door is broken the handles for my kitchen cabinets are not put on like I was told I didn't actually move in until a month later only to find out that my a.c is not fixed I've been moved for a week now and my a.c is still not fixed and told it wasn't working with the rent that is being charged this place has very very very poor management and maintenance
response from property -Thanks for your time, John. We are sorry to hear about the miscommunication. It would be great to talk to you about the issues with your A/C and window screens. Please feel free to reach out to our office and we would love to talk to you. Looking forward to hearing from you, the New Irving Height Management Team.
submitted by DeAnna A. - |Recommended: NoNot Worth It — You're paying for their new appliance contracts. You only have gym as amenities and you often get transfered to a call center that cannot answer on site questions.
response from property -Thank you for taking time to post this review DeAnna. We invite you to call us or visit the office to discuss your concerns further. We care about our residents and aim to address all issues as they are brought to our attention. We value your feedback. Sincerely, New Irving Heights
submitted by Joslyn A. - |Recommended: YesReview — Enjoy living on the property
response from property -Thank you Joslyn. Please let me know if you need anything! Welcome Home.
submitted by Shemel R. - |Recommended: YesLiving — It is a great place to live. It is close to shopping areas so it makes shopping convenient
response from property -Thank you for your kind words. We are glad to hear that you are enjoyint the convenient location here at New Irving Heights. Please feel free to stop by the office or give us a call to let us know how we can continuously improve our community. Sincerely, The New Irving Heights Management Team.
submitted by Michael S. - |Recommended: NoIt’s Okay — It’s okay
response from property -Thank you for your feedback. We are always looking for ways to improve the quality of living to all current and future residents here at New Irving Heights. We encourage you to stop by the office or give us a call so that we may discuss any more concerns you may have and reach an appropriate solution. Sincerely, The New Irving Heights Management Team.
submitted by Chamesha K. - |Recommended: YesMoving In Up — There is work getting done but the new staff is amazing and easy to work with. They are polite and helpful. I think we are going to be in great hands
response from property -Chamesha On behalf of our entire team, thank you. We love hearing about our awesome staff. We work extremely hard to provide a great experience for our current and future residents. Best Wishes, The New Irving Heights Management Team.
submitted by Keon B. - |Recommended: YesIt’s A Good First Place To Live — It’s a good first place if you wanna start out
response from property -Keon, Thank you for taking the time to recommend us. We are happy that you are enjoying our community. Our staff works extremely hard to provide a great experience for our current and future residents. Best Wishes, The New Irving Heights Management Team
submitted by Lori H. - |Recommended: NoIt’s Nice Quiet But Has Some Cosmetic Issues — Y’all should actually renovate not just paint over things and TRY TO make them look nice
response from property -Lori, Thank you for expressing your concerns. We strive to provide a place our residents can be happy. Feel free to stop by the office to discuss any recommendations you have for our community. Warmest Wishes, Your New Irving Heights Management Team
submitted by Melissa J. - |Recommended: YesNih — NIH
response from property -Melissa, Thank you for taking the time to review us. We would like to discuss your concerns further. Please stop by the office to discuss any recommendations you have. Best Wishes, Your New Irving Heights Management Team
submitted by Wanisha M. - |Recommended: YesNone — None
response from property -Wanisha, Thank you for taking the time to recommend us. We invite you to stop by the office or give us a call so that we may discuss any recommendations you may have for our community. Thank you. Your New Irving Heights Management Team
submitted by Ebony W. - |Recommended: YesPretty Quite — its only been 2 months so far so good tho.
response from property -Thank you Ebony. Please let us know if you need anything.
submitted by Brittany M. - |Recommended: YesGreat Apartments — Spacious apartment, kids love it. Great customer service always helpful when I have questions. Only thing I can say needs to be better is the parking lot.
response from property -Thank you Brittainy and Welcome! We are looking to have repairs for the parking lots very soon.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of New Irving Heights, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by New Irving Heights, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose